1. Introduction
Welcome to Capital Connect Labs. Capital Connect Labs is a startup ecosystem platform focused on supporting founders, startups, investors, mentors, and ecosystem participants through incubation, acceleration, strategic guidance, networking opportunities, educational content, and related services. By accessing our website, submitting information, applying to our programs, or engaging with our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect information including but not limited to:
Personal Information: Name, email address, phone number, LinkedIn profile, company details, designation.
Startup Information: Startup name, founder details, business model, pitch decks, financial information voluntarily shared, fundraising information.
Investor & Website Logs: Investor profile, areas of interest, investment preferences, IP address, browser type, device information, website usage data, cookies and analytics data.
3. How We Use Information
We may use collected information for startup evaluation and onboarding, investor evaluation and onboarding, program participation, communication and support, educational and networking activities, website improvement, internal analytics, compliance requirements, and service delivery.
4. Data Integrity & Responsible Usage
Capital Connect Labs values privacy, confidentiality, and responsible data management. Information shared with us will primarily be used for evaluation, educational, research, ecosystem-building, and service delivery purposes. We do not sell personal information to third parties. Any sharing of information will be limited to educational purposes, ecosystem collaboration, startup-investor introductions (with consent where appropriate), service delivery requirements, or legal or regulatory obligations. Confidential startup information, business plans, and sensitive materials will be treated responsibly and with reasonable care.
5. Investor & Startup Introductions
Where startups or investors voluntarily participate in introductions facilitated by Capital Connect Labs: Relevant information may be shared for evaluation purposes. Participants remain responsible for their own due diligence. Capital Connect Labs does not guarantee funding, investment, business outcomes, or commercial success.
6 & 7. Payments & Refund Policy
06. Payments: Certain services, events, programs, memberships, workshops, consultations, or future offerings may require payment. Payments may be processed through third-party providers. Capital Connect Labs does not store complete payment card information.
07. Refund Policy: Unless otherwise stated in writing registration fees, program fees, event fees, consulting fees, and membership fees are generally non-refundable once services have commenced. Approved refunds may be subject to administrative gateway charges.
8 - 10. Data Security, Cookies & Third-Parties
08. Data Security: We implement reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, misuse, disclosure, or alteration. However, no online system can guarantee absolute security. Users acknowledge that sharing information over the internet carries inherent risks.
09. Cookies & Analytics: Our website may use cookies and analytics tools to improve website functionality, understand user behavior, enhance user experience, and measure performance.
10. Third-Party Services: Our website may contain links to third-party websites, tools, payment processors, or external platforms. Capital Connect Labs is not responsible for the privacy practices or content of such third-party services.
11 - 13. Intellectual Property, Liability & Changes
11. Intellectual Property: All content on this website, including text, graphics, branding, logos, educational materials, and related content, remains the property of Capital Connect Labs unless otherwise stated. Unauthorized reproduction or distribution is prohibited.
12. Limitation of Liability: Capital Connect Labs provides ecosystem support, educational resources, networking opportunities, startup services, and related activities. We do not guarantee investment, funding, startup success, or commercial outcomes.
13. Changes to This Policy: We may update this Privacy Policy periodically. Updated versions will be published on our website with the revised effective date. Continued use constitutes acceptance of any updates.